You should write down as many details as possible about what happened and when. If you need to make emergency repairs, do so and advise us of what you have done. It is most important that you prevent further damage that might increase the claim. Please, if it is an auto claim or a liability situation, never admit that you are at fault… you probably aren’t and this admission could harm your claim settlement.
For your convenience, you can also report a claim to us via e-mail. Please be sure to send us all relevant information about the incident in your claim. This will save time and ensure your claim is processed promptly and accurately.
Also, if you need to report an emergency claim after office hours, click here